It’s not difficult to work out that I am not a fan of mailing lists… That is to say I’m not a fan of using them to discuss issues in depth and work out real solutions. Mailing lists are good for one thing, and that is sharing information and by information I mean links, event notices, a particularly good website, someones A&S documentation. My latest post to The Shambles has taught me one thing, one thing which I have secretly known for a while, but this has just brought it to light.
Mailing lists are not so good at gauging the feelings of a general populace. I believe there are a number of reasons for this, and I shall try and explain it further below. Some of what I explain below also applies to this post, so see if you can spot where the over laps apply. Firstly some basic basis stuff which I’m sure most of you will all understand, I hope.
Firstly I believe everyone has an opinion, usually one which they defend vehmenently. I’m happy to admit that what you are reading now is one of mine. :) It’s not necessarily right, not is it necessarily mine alone, but the issue with human beings seems to be that sub-consiously we all seem to believe that our opinions are unique, even if they may only differ from others by degrees of interpretation. ie; we may have exactly the same opinion, but the way I express it leads you to believe that it differs enough that you need to express your opinion, which in my interpretation differs again… and the circle repeats. That said, even if the reader interprets the text correctly, their opinion may differ dramatically from the writers.
Firstly Linear Style Mailing lists basically just send out an email to everyone on the mailing list when someone sends an email to the mailing list software. There is no segregation of topics other than the mailing list itself. Therefore, everyone on that mailing list gets an email whether they are interested in the topic of discussion or not. What this seems to mean is that people tend to skim mailing lists for topics that interest them, ignoring or not reading fully anything that doesn’t. This isn’t good if you have some important information to disemminate. Sometimes posts may get misunderstood as the person reading is just trying to get through as many emails as possible. Other times people are too busy just trying to read all of the email that they are getting that they don’t really have the time to respond to the ones they want to respond to.
Getting superfluous topics of discussion which having been on the mailing list for a while you have seen before also has a tendancy to increase peoples frustration, however most of the time these topics are started by people who were not on the list for the first or second time around for that topic. The archives are there to fix this, but if you have ever tried to navigate through Mailman archives, then you can totally understand why people who bring up these topics again never took the time to search them.
Whilst I like call these Linear Style Mailing lists there is actually nothing linear about the flow of the conversations they generate other than time. The archive do not flow as simply there is no easy way to keep track of one conversation, conversations split and follow new threads… Conversations are not kept on track and frequently change subject lines as well as entire topics. This means of archiving mailing list threads makes it very difficult to follow the basic premise of the topic. Now this happens in normal conversations too, however usually normal conversations usually take place in one room, with each person taking their turn to make their point. mailing list conversations grow organically like a tree, spliting into many conversations. You may think this is good, as each thread can go off and come to a totally different conclusion, or morph into another conversation completely. But trying to follow that conversation later… it’s a nightmare.
Lets take the network of mailing lists currently for the SCA in Lochac. There are seperate mailing lists for groups, guilds and positions, if you want access to a specific topic, you need to sign up for that mailing list, specially if you ever want to post to it. So thinking of a member of the Rowany populace who has a vehicle and is willing to travel, in order for them to find out what’s goingon in a 3 hour driving distance from their home, they need to sign up for the Rowanites, Adorans, Stowe, Mords and Agaricus, as well as possibly 3 colleges mailing lists plus what ever interest mailing lists they have such as the fighers list, the archers list… Currently on the Lochac website there are 49 mailing lists listed, spread across 3 services. Wouldn’t it be so much better if there was one place to go? One login and then you have the ability to brouse through an organised structure of topics? There is such a thing, and it’s called a forum.
I’m a fan of forums simply because they are organised, the conversations flow, and if they morph into a new topic that conversation can be split from the main tree and followed linearly. The main topic can be edited by a moderator to be easy to understand, and forums can be seperated into subforums and topics, allowing one place for the discussion of a huge variety of topics. The Lochac Network forum is such a place, designed as an alternative to all of the seperate mailing lists and giving you one place for all of your discussion needs. At the moment the Lochac network forum is rather empty, having alot of organised forums to start discussions in, but not being full of as much useful information as it could be. It’s still young, and needs people to contribute by adding their own experiences and information. It will grow, and become a useful collection of discussions and collected information. It’s already fairly useful containing links to most local groups websites.
I hope to see you in there soon. ;)
http://lochac.net