In a meeting to determine why my work call/ticket statistics were lower than the other staff this afternoon, my boss decided to ask me to come up with a reason why I should continue to to be employed with the company. I really couldn’t see a reason why I should continue to work there, so now I’m not.

I guess things would be better if I agreed that the changes to the company over the last 6 months were actually a good thing and just buckled down and worked harder to achieve the goals the boss required, however having been there when times good when expectations were realistic and then seeing the expectation for us to help in every way we can drop to “keep calls at an average of 5 minutes”. I’m also too easy to push around, the boss made it clear in the meeting that he wanted me to give him a reason that I should stay, and realisticlly other than me working my butt off and not getting the results he wants whilst the others are able to, I could see his point.

So, now I’m unemployed again, and now starts the job hunt. Ultimately I don’t wish to do Customer Service again as I have heard that most customer service jobs are all about punching through the numbers, rather than what the previous company were looking for which was “raving” customer service. I’ll work it out, but I just hope that I can find something to pay the bills in the meantime.